Australian Privacy Act Compliance
AttendMe Pty Ltd | ABN 94 688 321 637
Last updated: January 2025
Our Commitment
AttendMe Pty Ltd is an Australian-registered company committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We provide a clinical decision support platform exclusively for licensed healthcare professionals. Our service is designed with privacy at its core.
Data Residency
Your data stays in the Asia-Pacific region.
- Primary Database
Singapore (Asia-Pacific) — All user account data and content
- Session & Cache
Sydney, Australia — Fast, local performance
All infrastructure providers maintain SOC 2 Type II certification, ensuring independent verification of security controls.
How We Protect Your Information
We implement robust security measures aligned with Australian Privacy Principle 11 (Security of Personal Information):
- Encryption in Transit — TLS 1.3 secures all data transmission
- Encryption at Rest — AES-256 encryption protects stored data
- Access Controls — Multi-factor authentication and role-based access
- Security Monitoring — Continuous monitoring for unauthorised access
What We Collect & Why
We collect only what is necessary to provide our service, in accordance with Australian Privacy Principles 3 and 6:
- Email address — Account authentication and service communications
- Name — Personalisation of your experience
- Medical specialty — Tailored search results and content
We do not sell your personal information.
Our business model is based entirely on subscription revenue. Your data is never sold or shared with third parties for marketing purposes.
Your Rights
Under Australian Privacy Principles 12 and 13, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or out-of-date information
- Delete your account and associated data
- Update your preferences at any time via account settings
To exercise these rights, contact us at harry@attendme.ai
Marketing & Communications
In accordance with Australian Privacy Principle 7, we respect your communication preferences:
- Opt-out links included in every marketing email
- Notification preferences controllable in your account settings
- Service-related emails (security, account) cannot be disabled
Questions or Complaints
Office of the Australian Information Commissioner (OAIC)
If you are not satisfied with our response to a privacy complaint, you may contact the OAIC:
- Website: oaic.gov.au
- Phone: 1300 363 992