AttendMe Pty Ltd Privacy Policy

Last updated: December 12, 2025

This Privacy Policy describes the privacy practices of AttendMe Pty Ltd and its affiliates, including AttendMe (referred to collectively as "AttendMe Pty Ltd," "us," "we," and "our") in relation to your use of our websites, mobile applications and other resources intended for use by healthcare professionals and which we refer to as the "AttendMe Platform," including the personalized information and services that meet the needs and interests of users of the AttendMe Platform, such as medical news, reference content, clinical tools, applications, sponsored programs, advertising, email communications, continuing medical education, market research opportunities and discussion forums (collectively, the "Services").

Key Information Collected

Registration Data

Name, email, zip/postal code, profession, specialty, medical license number

Services Information

Engagement with content, search queries, device information, IP address, location data

Additional Data Types

Cross-device tracking: For personalized advertising and fraud prevention
Market research: Survey participation data
Public forums: Posts and profile information
Third-party sources: Additional verification and personalization data

How Information is Used

Provision and improvement of our medical research services
Processing your queries and providing AI-powered literature synthesis
Account management, authentication, and support
Service-related communications (account updates, security notices)
Anonymized analytics to improve service quality
Legal compliance and responding to lawful requests

We do not sell your personal information. Your queries and usage data are never sold or shared with third parties for their marketing purposes.

Information Sharing

Service providers necessary to operate our platform (hosting, database, AI processing)
Payment processors to handle subscription billing
Analytics providers (anonymized data only)
Legal authorities when required by law
Business transfers (e.g., merger or acquisition)

We do not sell your personal information to third parties. We do not share your personal data with advertisers or marketing companies.

Security and Data Retention

Encryption and SSL connections for data transmission
Personal data retained up to one year after account deactivation
Data then archived or anonymized

User Rights and Controls

Account information updates
Cookie rejection options
Interest-based ad opt-outs
Mobile ad tracking controls
Email unsubscribe options
Push notification controls

To exercise these rights, contact us at harry@attendme.ai

Your Rights by Jurisdiction

Australia (Privacy Act 1988)

Under the Australian Privacy Principles (APPs), you have the right to:

Access the personal information we hold about you (APP 12)
Correct inaccurate or out-of-date information (APP 13)
Complain about our handling of your personal information
Know how your information is collected, used, and disclosed

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or call 1300 363 992.

New Zealand (Privacy Act 2020)

Under the Information Privacy Principles (IPPs), you have the right to:

Access your personal information held by us (IPP 6)
Request correction of incorrect information (IPP 7)
Know how your information is used and disclosed
Complain to the Privacy Commissioner if you believe your privacy has been breached

Contact the New Zealand Privacy Commissioner at privacy.org.nz or call 0800 803 909.

United States (California and Other States)

If you are a California resident, you have rights under the CCPA/CPRA including:

Right to know what personal information we collect and how it is used
Right to delete your personal information (subject to exceptions)
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

Residents of other US states with privacy laws (Virginia, Colorado, Connecticut, etc.) have similar rights. Contact us at harry@attendme.ai to exercise these rights.

Data Storage and International Transfers

AttendMe Pty Ltd is an Australian company. Your data is primarily stored and processed within the Asia-Pacific region:

Singapore (Asia-Pacific) - Primary database (Supabase)
Sydney, Australia (Asia-Pacific) - Cache and session data (Redis)
Global Edge Network - Web hosting (Vercel) - serves from nearest location to user
United States - AI processing (OpenAI), error monitoring (Sentry)

We ensure all data transfers are protected by:

Data Processing Agreements with all service providers
Verification that providers maintain appropriate security certifications (SOC 2 Type II)
Contractual obligations requiring comparable levels of data protection

For Australian users, these measures satisfy APP 8 requirements. For New Zealand users, these measures satisfy IPP 12 requirements for cross-border disclosure.

Important Notes

Australian Company: AttendMe Pty Ltd is registered and operated from Australia
TGA Regulatory Classification: AttendMe qualifies for the Clinical Decision Support Software (CDSS) exemption under Part 2 of Schedule 4 of the Therapeutic Goods (Medical Devices) Regulations 2002 and is intended for use by licensed healthcare professionals only
Data is primarily stored in Asia-Pacific (Singapore, Sydney) with some processing in the United States
No guarantee of healthcare professional identity verification
No response to "do not track" browser signals
Service-related emails cannot be unsubscribed while maintaining membership

AttendMe is committed to protecting your privacy. We do not sell your personal information to third parties. Our business model is based on subscription revenue, not data monetization.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

Email: harry@attendme.ai

This privacy policy is effective as of November 26, 2025